Why are we doing this?: Wrexham Council has an existing ICT & Digital Strategy (2020-23) that it wants to update, incorporating all the developments that have happened when using online services, especially in response to the pandemic.
What do we want to know?: As part of this work we are keen to find out:
- To what extent people use the Council’s online services
- What stops people from accessing council services online
- What would encourage people to access more services online?
- How our online services could be improved?
- What support people need to help them get online?
- How satisfied our customers are with the range of contact methods available
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Consultation start date
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13 February 2024
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Consultation end date
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30 April 2024
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